Privacy Policy

We understand how important privacy is to the users of our Site, especially when it involves business activities. This Privacy Policy outlines how we handle information for both casual visitors (“Visitors”) and users who register and engage with our services (“Authorized Customers”).

“Personally Identifiable Information” refers to details that can identify or be used to identify, contact, or locate a specific individual. This includes, but is not limited to, names, addresses, phone numbers, email addresses, financial information, and credit card data. It does not include aggregated or anonymous data that cannot be used to identify a person.

What Information Do We Collect?

We collect basic profile data from all Visitors to the Site. For Authorized Customers, we may also collect additional information such as full contact details, business type and size, and interest in specific services.

Our Site utilizes third-party technology to match cookies to physical mailing addresses. These vendors then help us deliver exclusive offers through direct mail. We do not have access to or retain any of this personal data, and our partners do not share or sell this information with others.

If you prefer not to receive mail from us, please email us at info@epicdogacademy.com. Requests may take up to 30 days to fully process.

How We Use the Information We Collect

We use the information we collect to enhance the user experience, offer personalized services, and facilitate transactions. From time to time, we may contact Visitors and Authorized Customers about updates, opportunities, or content relevant to our services. Additionally, we may use this information to respond to direct inquiries or requests.

Information Sharing Practices

All Personally Identifiable Information is used solely within Epic Dog Academy and is not sold, rented, or disclosed to outside parties except as outlined in this policy.

How Your Data is Stored and Protected

We store all Personally Identifiable Information on secure servers and restrict access to authorized employees only. Epic Dog Academy takes reasonable precautions to protect your data and uses industry-standard practices to prevent unauthorized access or data breaches.

Opting Out and Controlling Your Information

Visitors and Authorized Customers may opt out of future communications at any time by using the unsubscribe link in any email, or by contacting us directly at info@epicdogacademy.com.

Use of Cookies

We use cookies to remember user preferences, provide site functionality, and enhance security. For instance, cookies help us automatically log out inactive users and keep account sessions secure.

Use of Login and Browsing Data

We may analyze login information such as IP addresses, browser types, and referring pages to better understand user behavior and improve the Site’s performance. This data is collected in aggregate form and is not used to personally identify users.

How We Secure Personal Information

Access to your data is limited to trained personnel who need it to perform their duties. We regularly audit our systems and use secure encryption protocols when handling sensitive information submitted online.

Correcting or Updating Your Information

To correct or update any Personally Identifiable Information, please email us at info@epicdogacademy.com and we’ll make the necessary changes promptly.

Changes to This Policy

If we make updates to this Privacy Policy, we will post the revised version on our Site. Continued use of the Site after changes are made constitutes your agreement to the updated terms.

External Links

Our website may include links to third-party sites. We recommend reviewing the privacy policies of any external sites before providing them with personal information.